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Mrfreeze

Issues with CCBill for video purchases

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Me too.  I used stripe for years, 1-click and done.  I've also used CC Bill for other sites with no problems.  Now, I get the "denied for your protection" screen for every video I want to purchase.  Major buzzkill.

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You can add a +1 to the problems with CCBill putting the transaction into a "pending" state.  2 different clips, 2 completely different card numbers, same results.   Really don't want to call up CCBILL if I can help it. 

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Locking this thread so we can keep this about solutions. Here is what we know

  • Almost everyone is able to use ccbill just fine, no pending issue. However, a few are having the issue.
  • We have found that this issue is usually triggered by something ccbill finds questionable. For most it's something minor like not typing your full name correctly.
  • A call to CCBILL usually clears it up and allows the purchase to go through.
  • Might also be good to ask why it was flagged in the first place so they can help you to clear it up going forward.
  • When all else fails use a prepaid visa card.

Thank you

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