Issues with CCBill for video purchases

[pj44]

Me too.  I used stripe for years, 1-click and done.  I've also used CC Bill for other sites with no problems.  Now, I get the "denied for your protection" screen for every video I want to purchase.  Major buzzkill.

[ralph2455]

You can add a +1 to the problems with CCBill putting the transaction into a "pending" state.  2 different clips, 2 completely different card numbers, same results.   Really don't want to call up CCBILL if I can help it. 

[S77]

Locking this thread so we can keep this about solutions. Here is what we know

• Almost everyone is able to use ccbill just fine, no pending issue. However, a few are having the issue.
• We have found that this issue is usually triggered by something ccbill finds questionable. For most it's something minor like not typing your full name correctly.
• A call to CCBILL usually clears it up and allows the purchase to go through.
• Might also be good to ask why it was flagged in the first place so they can help you to clear it up going forward.
• When all else fails use a prepaid visa card.

Thank you