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S77

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About S77

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    Male
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    Curvage!

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  1. Pornography is not allowed on Curvage
  2. HI It boils down to trust. For some reason your payment attempts are being flagged as suspicious. We really don't have any further insight due to privacy. Nobody at Curvage or anywhere up the chain can see your payment attempts (or the reasons for the flag). This is because there is end to end encryption for your privacy and protection. Of course we want your business but there just isn't a way for us to offer specific advice. I suppose try to figure out what might be making your payment attempts appear suspicious and try to correct it. Thank you
  3. S77

    Problem to buy videos

    Hi Frenchcookie and Joulupukki1, We understand how frustrating it can be when payment attempts aren't going through. Curvage takes fraud prevention seriously, which sometimes means extra caution around transactions. Here's a breakdown of why this might happen and what you can try: Possible Reasons for Declines: New accounts or unusual activity: If this is your first purchase or your spending patterns change suddenly, it can trigger our system. Card and location tracking mismatch: Cross-border payments sometimes require extra verification, especially if it's your first time. Address mismatches: Double-check that everything matches your card statement. Technical issues: Sometimes typos or browser glitches cause problems. Tips for Success: Double-check your information: Ensure card number, expiration, and CVV are all entered correctly. Try a different card or payment method: If available, see if another option works. Avoid VPNs if possible: These can sometimes make your location look suspicious. Use a non-burner email: Burner email addresses can raise a red flag Smaller initial purchase: Consider making a smaller test purchase first to establish trust with the system. Still having trouble? Please reach out to our support team using the contact Curvage link in the footer. We want you to have a smooth experience on Curvage and will do our best to help resolve this! Thank you
  4. Hi, We accept credit, debit, and prepaid credit cards for video purchases on Curvage. Currently, PayPal and EC cards are not supported. For PayPal users, consider using a prepaid credit card as an alternative. Thank you
  5. HI We have no solution at this time to report. Sorry, I wish there were better news. We will continue to look into the situation. Thank you
  6. OF course we have something else: Excellent moderation. If anyone is causing you trouble, we can always assist. Thank you
  7. S77

    How Curvage Works

    We will always respond but support may not be instant. Don't worry, you're in good hands at Curvage.
  8. There is no place in our store for physical items. Thank you
  9. If you're interested in hiking clips please see them here https://curvage.org/forum/index.php?/search/&q=hiking&quick=1&type=downloads_file
  10. HI, Your input is invaluable, and we'd like to clarify our approach to video compression. Ensuring a balance between high-quality content and broad compatibility is crucial for us. In the past, we faced challenges with videos not playing or being incompatible on various devices. To mitigate this, we have employed modern compression techniques to optimize certain videos without compromising their quality. We use a state-of-the-art compression system designed to maintain the original quality of videos. This system is carefully calibrated to ensure that the original dimensions, including height and width, as well as the frame rate, remain unchanged. The alterations we make are centered on optimizing the bitrate and video format, utilizing modern optimization codecs. This approach ensures videos are tailored for a variety of devices and network conditions, all while maintaining their original quality and integrity. (non aggressive) The positive feedback we've received since this implementation has been heartening. Our extensive testing, designed to rigorously evaluate video quality, indicates that the improvements we've made maintain the high standard of our content, aligning closely with the original quality. There has also been a significant reduction in playback issue complaints. This suggests that our method successfully caters to the diverse needs of our audience, maintaining high-quality content while enhancing accessibility. We understand that perceptions of video quality can vary based on individual preferences and the devices used for viewing. However, our tests and customer feedback consistently validate the high standard of our videos, countering any concerns about quality deterioration. We value your feedback, as it is essential in our continuous effort to improve our services. If you have specific examples or further concerns, please feel free to reach out via PM. We are here to address them promptly. Thank you for your continued support and for being an integral part of the Curvage community. Thank you
  11. Come on folks, let's get your questions answered! This is your chance, ask away!
  12. S77

    Purchase issue

    HI, Regarding your purchase attempts What you see is a hold not a charge. (notice it says "pending" if you check your bank) Every purchase on our site always has the following steps: 1. Your bank places a HOLD on your card for the purchase amount to reserve the funds. 2. Verification process happens. (most transactions are instant, but some holds can be longer if payment attempt appears suspicious) 3. If approved, a charge is created. If declined the hold is released after a period of time. What you see is the hold, and not an actual charge. In this case the purchase attempts have been declined. Because the transactions were not captured, the hold was released and transactions were voided. Please allow time for the banks to do what they do, you won't be charged Thank you
  13. HI Try looking on your profile or on the home page and you should now see where to enter your status updates. Thank you
  14. Under Store in the Menu one of the options is "Submit a Clip"
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