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S77

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Everything posted by S77

  1. There is no place in our store for physical items. Thank you
  2. If you're interested in hiking clips please see them here https://curvage.org/forum/index.php?/search/&q=hiking&quick=1&type=downloads_file
  3. HI, Your input is invaluable, and we'd like to clarify our approach to video compression. Ensuring a balance between high-quality content and broad compatibility is crucial for us. In the past, we faced challenges with videos not playing or being incompatible on various devices. To mitigate this, we have employed modern compression techniques to optimize certain videos without compromising their quality. We use a state-of-the-art compression system designed to maintain the original quality of videos. This system is carefully calibrated to ensure that the original dimensions, including height and width, as well as the frame rate, remain unchanged. The alterations we make are centered on optimizing the bitrate and video format, utilizing modern optimization codecs. This approach ensures videos are tailored for a variety of devices and network conditions, all while maintaining their original quality and integrity. (non aggressive) The positive feedback we've received since this implementation has been heartening. Our extensive testing, designed to rigorously evaluate video quality, indicates that the improvements we've made maintain the high standard of our content, aligning closely with the original quality. There has also been a significant reduction in playback issue complaints. This suggests that our method successfully caters to the diverse needs of our audience, maintaining high-quality content while enhancing accessibility. We understand that perceptions of video quality can vary based on individual preferences and the devices used for viewing. However, our tests and customer feedback consistently validate the high standard of our videos, countering any concerns about quality deterioration. We value your feedback, as it is essential in our continuous effort to improve our services. If you have specific examples or further concerns, please feel free to reach out via PM. We are here to address them promptly. Thank you for your continued support and for being an integral part of the Curvage community. Thank you
  4. Come on folks, let's get your questions answered! This is your chance, ask away!
  5. S77

    Purchase issue

    HI, Regarding your purchase attempts What you see is a hold not a charge. (notice it says "pending" if you check your bank) Every purchase on our site always has the following steps: 1. Your bank places a HOLD on your card for the purchase amount to reserve the funds. 2. Verification process happens. (most transactions are instant, but some holds can be longer if payment attempt appears suspicious) 3. If approved, a charge is created. If declined the hold is released after a period of time. What you see is the hold, and not an actual charge. In this case the purchase attempts have been declined. Because the transactions were not captured, the hold was released and transactions were voided. Please allow time for the banks to do what they do, you won't be charged Thank you
  6. HI Try looking on your profile or on the home page and you should now see where to enter your status updates. Thank you
  7. Under Store in the Menu one of the options is "Submit a Clip"
  8. Hi, We haven’t received your application in our inbox. To ensure successful submission, please fill out the form completely, attaching a document to every upload spot. If any field is left blank, the form might not submit properly. Thank you. -Curvage
  9. HI, We apologize for the extended delay. Your excitement for Curvage is awesome! We will be sure to review your application ASAP Thank you
  10. HI It appears to have been approved. You should have access to your clips Thank you
  11. Hi, Our platform typically processes payments instantly. However, in certain situations, such as when a transaction appears unusual, there might be a temporary hold. This is a standard security measure implemented by our partner banks and payment processors, who use sophisticated algorithms to detect and prevent fraudulent activities. These measures are in place to protect our customers and maintain the integrity of our platform. In your case, the repeated attempts to purchase the same clip may have inadvertently triggered these security protocols, resulting in the transactions being placed in a pending state. While this can be inconvenient, it's a necessary step to ensure the security of all transactions on our site. Here are the best steps to take moving forward: Allow Time for Resolution: Please allow some time for the pending transactions to process. This usually resolves within a few hours, but it could take up to 24 hours in some instances. Monitor Your Account: Keep an eye on your email and your account for any updates regarding the status of these transactions. We'll notify you as soon as there's a change. Reach Out to Your Card Provider: If the status doesn't change or if the transactions fail after 24 hours, contacting the issuer of your VISA Vanilla card is a good next step. They can offer specific insights into why the transaction is still pending and help resolve any card-related issues. Be Mindful of Multiple Attempts: To prevent similar issues in the future, it's advisable to avoid placing multiple orders for the same item. This is a common trigger for security alerts. Your experience and satisfaction are very important to us. We're committed to making your purchasing process as smooth as possible. If you have any more concerns or require further assistance, please feel free to get in touch. Thank you
  12. The problem is that she's not really all that old even now in 2023. Not exactly sure how old she is, but it's best to ensure all content you're looking into is of adults.
  13. I just gave you 1 of those 10 reactions needed
    Have you ever wanted to be a stuffed bear? If not, by the end of this video you will certainly wish you were this stuffed bear. Amazing video, you will love it. Buy now Keep making great videos @FEEDMEROMA
  14. HI Are you trying to sell them or share them for free? Thank you
  15. HI It's a manual review. It can take time but it won't be much longer. Usually less than 24 hours. Don't worry, you won't be forgotten. We are excited to have your application. Thank you
  16. Might be a nice thread to start. Will you make it happen?
  17. HI It's interesting feedback and we understand. One solution we can offer right now is to leverage the block feature for models who are repeat spamming old content. Thank you HOW TO IGNORE SOMEONE GO here --> IGNORE SETTINGS Add the user name of the person to ignore. (be sure to check "posts") BOOM!.. they are gone. Your status feed is clean.
  18. We agree that this isn't the best situation for this tab. We noticed it before we launched this version of the software. It's supposed to be a place for images in the gallery that are not in an album. However, it's not good for all the reasons aforementioned and you have well described the situation. We will continue to think on how to fix this weak point in our UI/UX but we do appreciate level of care you and other members have for the quality of this site. Because of you we continue to improve. Thank you
  19. Or this if you like https://curvage.org/forum/index.php?/profile/254062-curvess/&tab=node_filestabprofile_filesTab Thank you
  20. https://curvage.org/forum/index.php?/profile/254062-curvess/content/&type=downloads_file use this ^ 😊
  21. We have updated it so that this last step is no longer a requirement. It should now update simply by getting 10 points.
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