Download Issues

[Streak89]

Hello,

I'm having trouble downloading all of these videos that I purchased. I've tried downloading them together, separately, as well as streaming on curvage and it just buffers forever. Appreciate the help.

Here are the vides 
 

 

 

[FeedistDani CLIPS]

Hi there!

Firstly I'd like to thank you so much for supporting me!

I'm not sure how to go about this as I haven't heard of anyone else having issues with the videos. If Curvage staff has any recommendations, I'd love to know so we can help.

Thanks again! I hope we can get this figured out!

Dani

[S77]

Hi

We found that Chinese food belly was a GIGANTIC file. 2160 MB to be exact.

It's a 20 min file, which means to stream it must download 108MB per minute (which most people can't do)

We were able to get the file size down to a reasonable 542MB without losing any quality.

It streams like a champ now.

 

Be sure to only try to download no more than 2 files at a time.

We will consider this issue resolved.

Please use the contact us box in the footer for any additional issues.

Thank you