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S77

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File Comments posted by S77

  1. On 9/30/2021 at 10:16 PM, STCChristopher said:

    I did not get a chance to watch the entire video last time I commented but I just downloaded the video a 3rd time after I saw your comment @sweetnsexxi. Visually the video appears like the entire video is black but the sound is there for the entire video. I can hear the TV game show and sound effects, trucks backing up moving in the background, I can hear the pets moving around in the house; but the video is black the entire way through each time I have downloaded the video. It is strange because I have bought many videos on Curvage and never encountered this problem before from Curvage. 

    We made some compression updates. I think you will find that it plays without issue now.

  2. 1 hour ago, Buxcaneer said:

    Beautiful set. I am wondering why whenever I purchase a photo set (and of course download it) the review field is not there. It says that I can only review after I have downloaded the files. Well, I have!! Happened with all three photo sets I purchased from Natusik. With films I never had that problem. It is beyond me. I would love to leave reviews also for the photo sets, which are all first class and deserve 5 star reviews! This one here is a real marvel! I love that blue dress!!

    The zip file download has a bug. It doesn't unlock the ability to review. Simply download one of the individual photos, refresh the page and then you can review.

    Thank you :)

  3. I just logged into the payment processor dash board and there is a message that says the following “We’re fixing an issue that may affect your experience. We’re currently investigating elevated error rates and response times with the API. We’ll post an updates soon”
     

    Good news is, that it’s not us. The bad news is we need to just work with this until it’s fixed which should be soon. They have an excellent tract record. 

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