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S77

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Everything posted by S77

  1. Shouldn’t be much longer. We will get it processed ASAP love your excitement and enthusiasm for Curvage Welcome to Curvage
  2. HI, Thank you for providing the links to the videos in question and for detailing the issues you're experiencing. We've conducted a thorough review of the clips you purchased. While these videos are high-resolution, they are also efficiently compressed, requiring only about 44MB of bandwidth per minute. This should be well within the capabilities of even slower broadband connections, which typically handle 25 Mbps without issue. We've tested these clips on multiple mobile devices and have found them to play smoothly in all tested scenarios. The issue you described—where the video player displays a gray screen with a torn paper icon—generally indicates a codec issue rather than a problem with the video file size or quality. This is likely an issue with the media player on your device. Given that you've also mentioned experiencing lag on other videos, it seems that the issue may be specific to your Samsung Galaxy A13 4G. We recommend trying a different media player, such as the one we previously suggested, to see if that resolves the issue. Thank you - The Curvage Team
  3. These are the two clips I believe. Let us have a look.
  4. Or try this https://apps.apple.com/us/app/playerxtreme-video-player/id1577168508
  5. Hi Please, we still need you to do this in order for us to help. Thank you
  6. HI Can you link to the two videos that are not playing. We want to take a look to make sure things are working as they should be Thank you
  7. It is important to leave nothing blank. Even places where there are attachments you think you don't need, put a place holder there. Thank you
  8. S77

    Can’t upload photos

    That was a (shortcut) link that was only on mobile. It was confusing people and was never intended to be there in the first place. Please use the regular menu and you should have all of the same permissions as normal Thank you
  9. It must be getting rejected as a suspicious payment for some reason
  10. You're off to a great start!
  11. HI Can you link to an example video that you are unable to play so that we can try to replicate the issue? Also please state the exact error you're seeing. A screen shot would also be helpful. Thank you
  12. Hi its important to make sure nothing is blank. You must attach things where asked even if it doesn’t apply to you. leave no boxes blank Thank you
  13. Most likely the way the GIF is built is causing trouble with our uploader. Try optimizing the gif using this tool. https://ezgif.com/optimize Thank you
  14. S77

    Video approval

    I see two things there. 1 that wasn't approved. If you were expecting a 3rd thing then I would say you're correct, the upload didn't complete. Thank you
  15. S77

    Video approval

    You clips are always listed on your profile https://curvage.org/forum/index.php?/profile/238633-minasaske/&tab=node_filestabprofile_filesTab
  16. S77

    Video approval

    HI, When you're clips are not being approved, you need to keep an eye on them to see what feedback the moderator has left for you on the clip itself. In this case, you should go take a look now. Thank you
  17. Still getting these complaints on a regular basis. PLEASE READ AND LISTEN IF you don't YOU WILL GET BURNED
  18. of the content you wish to report. See the screen shot I included. There are 3 dots. Click those to see the menu then click report Thank you
  19. Most content on this site has a "report" feature connected to it. Will that work? Thank you
  20. HI, Regrettably, our terms of service prohibit the offering of any items or additional benefits beyond those available within our marketplace. The reason for this is twofold. Firstly, we are unable to provide support or guarantee successful completion for transactions that involve extra elements outside our purview. For instance, if a customer doesn't receive a clip they've purchased, we can intervene and ensure that they receive their content. However, when it comes to other benefits or goods promised as part of their purchase, our ability to regulate or ensure the successful completion of these transactions is severely limited. Secondly, in case a customer requests a refund for services not rendered, it puts us in a challenging position where we may need to resolve or financially compensate for issues outside our established marketplace. We understand the desire to provide additional value to your customers and appreciate your proactive approach. However, we encourage you to explore other ways to enhance your offerings within the boundaries of our platform's terms of service. Thank you
  21. Happy models can leave a review here https://curvage.org/forum/index.php?/testimonials/category/3-testimonials-for-modeling-with-curvage/ Thank you
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