[email protected] Posted August 7, 2022 Share Posted August 7, 2022 I attempted to purchase some clips yesterday and was told a few hours later that the payment failed. I tried once again and have waited over 24 hours for any update on the new purchase. I paid a second time and am now concerned that I will not be refunded for the first attempted purchase, nor the second attempt if the transaction fails. Link to comment Share on other sites More sharing options...
S77 Posted August 8, 2022 Share Posted August 8, 2022 On 8/7/2022 at 7:54 AM, [email protected] said: I attempted to purchase some clips yesterday and was told a few hours later that the payment failed. I tried once again and have waited over 24 hours for any update on the new purchase. I paid a second time and am now concerned that I will not be refunded for the first attempted purchase, nor the second attempt if the transaction fails. HI, We are not running some shady operation. Nobody has money stolen from them here. What you see are "holds" not charges. Either the payment will be approved and you will get the clip, or the transaction will be voided and the hold dropped. Most transactions are instant. Only a small few are held for review if anything about the purchase attempt appears suspicious. Thank you Link to comment Share on other sites More sharing options...
[email protected] Posted August 9, 2022 Author Share Posted August 9, 2022 Is it often that holds are held for almost 48 hours for review, and how long does it take for the money to return for a failed transaction? Link to comment Share on other sites More sharing options...
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