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trewas

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I was charged twice for a video, who can I contact about this issue?

 
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1 hour ago, trewas said:

I was charged twice for a video, who can I contact about this issue?


 
image.png.ccccbb267b92ce24c805f1ccb9c75884.png
 

HI,

Don't worry you were not charged twice. One of the things you see there is an authorization hold. Since it didn't complete it will not be captured. Only 1 charge will be captured.

Feel free to reach out to customer service anytime using the "contact us" box below

Thank you :)

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