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trewas

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1 hour ago, trewas said:

I was charged twice for a video, who can I contact about this issue?


 
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HI,

Don't worry you were not charged twice. One of the things you see there is an authorization hold. Since it didn't complete it will not be captured. Only 1 charge will be captured.

Feel free to reach out to customer service anytime using the "contact us" box below

Thank you :)

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