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mumyour647

Won’t let me pay

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On 7/2/2021 at 7:37 PM, S77 said:

When you select CCBILL and click next it should take you to a separate page to enter all of that information. It's a bit of a change to the previous process.

Thank you :)

With Stripe making anonymous purchases was an option. You didn't have to reveal your name to the payment processor, and the bank statement would look discreet. This is not the case with CCBill.

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16 hours ago, ilovepastries said:

With Stripe making anonymous purchases was an option. You didn't have to reveal your name to the payment processor, and the bank statement would look discreet. This is not the case with CCBill.

Can't pay either.  Using pre-paid cards...no name is on the card.   is there a way this can be resolved without providing this new payment processor additional info?  The old method worked well this way.   

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8 minutes ago, Monty Hall said:

Can't pay either.  Using pre-paid cards...no name is on the card.   is there a way this can be resolved without providing this new payment processor additional info?  The old method worked well this way.   

For security purposes sometimes ccbill will require some verification. You can call them or email them and they should allow a pending charge to complete

Thank you

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15 minutes ago, S77 said:

For security purposes sometimes ccbill will require some verification. You can call them or email them and they should allow a pending charge to complete

Thank you

I emailed them about a declined purchase a few days ago.  They then approved it.   Now, they are declining purchases again.....using the same cc. number.   It appears they require a contact (email) for each purchase now?   That is just not going to work.   

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3 minutes ago, Monty Hall said:

I emailed them about a declined purchase a few days ago.  They then approved it.   Now, they are declining purchase again.....using the same cc. number.   It appears they require a contact (email) for each purchase now?   That is just not going to work.   

This is probably only an issue for privacy cards. regular cards won't require that.

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